How to Use the Service:

You can request the service through any of the following options:

1. For USSD dial *405# or *430# and for SMS send 405 or 430 to 1100 and for emergency data bundle dial *403# or send 403 to 1100.
2. The amount will be deducted form next recharge automatically in addition to the fees.
3. To know your emergency balance dial *400# for free then select Emergency Balance.

Terms and Conditions:

• The service is available for prepaid customers only.
• The user must meet certain criteria to be eligible for the service. To know your eligibility, dial the free menu code *400# then select status.
• The fee is 1 SAR per each 5 SAR Emergency Credit Transaction. For Data Bundle, the fee is 1 SAR for each 300MB Emergency Data transaction.