Home  >  Personal  >  Services  >  Messaging  >  MMS  >  Mobily MMS
 
You are already logged in as a consumer. If you have a corporate profile that you want to access, please logout first.
 
 
You are already logged-in as a corporate authorized user. If you have a personal corporate account, please logout first, then login with your credentials.
 
 
The requested service/page is not available for you, as your type of subscription doesn't entitle you to have this service. You can get this service by subscribing to one of Mobily postpaid or pre-paid packages.
 
 
You are already logged-in as a Internet Account user. If you have a corporate profile that you want to access, please logout first, then login with your credentials.
 
 
You are already logged-in as a consumer. If you have a corporate profile that you want to access, please logout first, then login with your credentials.
 
 
user name
password
forgot account info?
user name
password
forgot account info?
     
 

هذه الخدمات متاحة �?قط للأعضاء المسجلين. يرجى تسجيل الدخول وإعادة المحاولة من جديد.



 
Login
close
User name:    
 
Password:    
 
Forgot account info?
Don't have a Mobily Account?
Not a Mobily Customer?
Register now and create an account for your business. Once the account has been activated you will be able to login and purchase any of our Cloud Computing packages.
Welcome to the Mobily website. Click on 'Request a Quote' below to fill out the form. Our customer service team will contact you with all the necessary information you need to create a Mobily business account.
Insert title here
Personal Information
     
 
Name *      City *
Email      District
Mobile *      Street
Phone      I am a
        
 
 
     
Your Feedback
* All questions are mandatory
     
 

Feedback is related to:

Product Service inquiry
Prices / Tariffs
Coverage / Network
Invoice / Bill
Complaint
Feedback
Other
 
     

     
 

Feedback is related to which product or service:

Calling Prepaid
Calling Postpaid
Raqi
SMS
Mobile Internet Connect
Broadband Wimax
Blackberry
Other
 
     

     
 

Can you please give us more details regarding your feedback:

 
     

     
 
I want to be called back:
Yes
No
  
Mobily doesn't guarantee you will be called back, our team will select a number of participants to call them back based on a selection criteria related to the feedback topic.
 
     

     
 

I have been a Mobily customer for:

0 - 3 Months
4 - 6 Months
7 - 12 Months
1 - 2 Years
2 - 4 Years
5 Years and above
 
     

     
 

How satisfied are you with Mobily in general?

Please answer this question using a 0 to 10 scale, where 0 means "I am very unsatisfied" while 10 means "I am very satisfied".

0 1 2 3 4 5 6 7 8 9 10
 
     

* All questions are mandatory


 
   
 




 
 
 
MMS
Mobily MMS
Mobily MMS Bundles
MMS Viewer
Mobily MMS
With Mobily MMS you may have fun by sharing those special moments with your friends and family. So start to send colored pictures, sound, and videos of your choice to them now.
Mobily MMS
MMS Settings
This service is automatically available for all Mobily customers with a compatible phone.
Once you activate your new Mobily SIM card, you will receive an SMS with the service settings; all you have to do is to save it.

There are four other ways to configure your mobile with this service:
  1. Send an SMS to 1100 with the number "1". You will automatically receive the settings of your mobile via SMS, all you have to do is to save it.
  2. Access Mobily Menu by dialing (*1100#), select "Settings & Help", then "Mobily Services Settings", then "3lhawa & MMS Settings". You will automatically receive the settings of your mobile via SMS, all you have to do is to save it.
  3.     Call our Customer Service at 1100 to help you.
  4. Setup your mobile settings manually by following the steps bellow:
International MMS
MMS service is available now at the following countries. More countries will be added soon.
CountryOperator
 ALBANIAVodafone 
 ALGERIADjezzy / Orascom Telecom 
 AUSTRALIAHUTCHISON 3G, Optus, and TELSTRA 
 AUSTRIAHutchison 3G, MOBILKOM, ONE GMBH / Orange 
 AZERBAIJANAZERCEL 
 BAHRAINBATELCO, MTC Vodafone/ Zain 
 BANGLADESHGRAMEEN PHONE 
 BOSNIA HERZEGOVBH Telecom 
 BRAZILTIM 
 BRUNEIB.Mobile / Brunet and DST 
 CAMBODIACadcomms - Cube 
 CANADAWind 
 CHINAChina Mobile, China Unicom CDMA (china Telecom), and China Unicom GSM 
 CROATIAVIP net 
 CYPRUSAREEBA/ MTN 
 CZECH REPUBLICTelefonica O2 
 DENMARKHi3G / Tre / 3DK, Sonofon, and Telia / TeliaSonera 
 EGYPTETISALAT, MOBINIL, VODAFONE 
 ESTONIAElisa Eesti 
 FINLANDAlands Mobiltelefon Ab / Mtel 
 FRANCEFree Mobile 
 GERMANYO2 
 GREECEVodafone 
 HONG KONGCSL, New World, PCCW MOBILE 2G, and PCCW MOBILE 3G, Peoples 
 HUNGARYPannon – Telenor, and T-Mobile / Magyar Telekom 
 ICELANDNova and Vodafone 
 INDIAAircel Chennai, Aircel Tamil Nadu, Airtel/Bharti (Andhra Pradesh), Airtel/Bharti (Chennai), Airtel/Bharti (Delhi), Airtel/Bharti (Gujarat), Airtel/Bharti (Haryana), Airtel/Bharti (Himachal Pardesh), Airtel/Bharti (Karnatka), Airtel/Bharti (Kerala), Airtel/Bharti (Kolkata), Airtel/Bharti (Madhya Pardesh), Airtel/Bharti (Maharahstra & Goa), Airtel/Bharti (Mumbai), Airtel/Bharti (Punjab), Airtel/Bharti (Rajhastan), Airtel/Bharti (Tamil Nadu), Airtel/Bharti (UP West), and RELIANCE Madhya Pradesh 
 INDONESIAExcelcom, Hutchison, Indosat / Satelindo, and Telkomsel 
 IRAQAsiacell and Zain 
 IRELANDO2 
 ISLE OF MAN (UK)Manx 
 ITALYTIM and VODAFON 
 JAPANNTT Docomo and SOFTBANK MOBLE 
 JERSEY ISLAND (UK)Jersey Airtel 
 JORDANZain, Orange, and Umniah 
 KAZAKHSTANK.CELL 
 KUWAITViva, Zain, and WATANIYA TELE 
 LEBANONMIC 2 
 LIECHTENSTEINOrange 
 LITHUANIAUAB / BITE 
 LUXEMBOURGVox Mobile_Orange 
 MACAUCTM 
 MALAYSIACelcom, Digi telecom, and Maxis 
 MOLDOVAMoldcell 
 MONTENEGROPromonte 
 MOROCCOMeditel and Morocco Telecom / IAM 
 NIGERIAMTN 
 NORWAYNetcom, Network/ Mobile Norway, and Telenor 
 PAKISTANMobilink, Telenor, and Ufone 
 PALESTINEJawwal 
 PHILIPPINESGlobe and Smart 
 PORTUGALTMN, VODAFONE 
 QATARQTEL and Vodafone 
 REPUBLIC OF MALDIVESDhiraagu 
 SINGAPOREMobile One / M1 and Singtel 
 SLOVAKIATelefonica O2 and Mobitel/telekom 
 SOUTH AFRICAMTN, VODACOM, KTF / KT, and SK Telecom 
 SPAINLleida and Xfera Yoigo 
 SRI LANKADialog / MTN 
 SUDANMobitel / Zain 
 SULTANATE OF OMANNawras and Oman Mobile 
 SWEDENHI3G ACCESS and Teliaosonera 
 SWITZERLANDORANGE 
 SYRIAAreeba / MTN and SYRIATEL 
 TAIWANFar East Tone, Taiwan Mobile, and VIBO 
 TAJIKISTANINDIGO NORTH and INDIGO SOUTH 
 THAILANDAIS and Total Access / DTAC 
 TUNISIATunisiana / Orascom Telecom and TUNISIE TELECOM 
 TURKEYAVEA and TURKCELL 
 UAEDu Telecom and Etisalat 
 UKRAINEBEELINE/Ukraine Radio Systems, Kyivstar, and Life Astelit 
 UNITED KINGDOMCable & Wireless, HUTCHISON 3G, Mapesbury Comm, and VODAFONE 
 USAT-Mobile and Viaero 
 UZBEKISTANCOSCOM 
 YEMENSABAFON and SPACETEL/ MTN 



The MMS price depends on the size of the content sent within the message. Accordingly, the cost per the size for national and international MMS will be as follows:
• National MMS price: 40 7alala/50 KB.
• International MMS price: 60 7alala/40 KB.

 Frequently Asked Questions

What is Multimedia Messaging Service (MMS)?
MMS allows you to send and receive messages containing colored pictures, text, video and sound using compatible handsets to any mobile number (MMS-supported) or email address.

What is the difference between MMS and SMS?
MMS service enables you to send and receive colored picture and text while SMS enables text only with 160 characters max.

Is the service available to all Mobily customers?
Yes, the service is available to all Mobily prepaid and postpaid customers.

How can I activate the MMS service on my mobile?
The MMS service is automatically activated for all Mobily customers upon activating their lines. However, there are four other ways to configure your mobile with this service:
  1. Send an SMS to 1100 with “1”. You will automatically receive the settings of your mobile via SMS, all you have to do is to save it.
  2. Access Mobily Menu (*1100#), select “Settings & Help”, then “Mobily Services Settings”, then “3lhawa & MMS Settings”. You will automatically receive the settings of your mobile via SMS, all you have to do is to save it.
  3. Manual settings will allow you to active the service on your mobile manually according to the type of your device. Manual Settings.
  4. Call our Customer Service at 1100.

Can I send an MMS to e-mail? How, and what is the cost?
Yes, you can send an MMS to any e-mail address. Simply type the e-mail address of the recipient instead of the mobile number. The cost is the same as sending an MMS to mobile.

What if I changed my handset and the settings are previously installed on the old one?
When you change your handset to another one that support the service, the settings will be automatically sent to you via SMS and you will be able to save them and start to use the service.

What if my Mobile does not support MMS service?
If your handset does not support the MMS service you will not be able to send MMS. You will only receive an SMS with a URL to view the MMS that is sent to you on the Web.

How much is the price per MMS?
The price per MMS depends on the size of the content sent within the message. However, the cost per 50 KB will be as follows:
• MMS to Mobily 40 7alala.
• International MMS 75 7alala.


Will I be charged if the MMS is not viewed by the recipient?
The MMS will be charged as long as the sender receives a delivery notification.

Is there any cost for receiving MMS?
Receiving MMS is for free of charge

What is the maximum size of the MMS?
Maximum size per MMS is 400 KB for the MMS sent from Mobily to Mobily numbers. MMS above 400 KB won't be sent and you will not be charged for these.

As for the MMS to e-mail, international MMS and MMS to other local operators, the maximum size is 100 KB per MMS.

How can I know the size of the MMS?
Most of the mobiles show the size of the MMS when sending and receiving one. In case you try to send an MMS exceeding 400 KB, you will receive an error message.

What if someone sends me an MMS and my mobile was switched-off or out of coverage?
In case your phone is switched-off or out of coverage, the MMS will be stored for maximum 24 hours, it will be sent to you once you switch-on your mobile.

Is there a delivery notification? What is the cost per notification?
Yes, there is a delivery report for the MMS that can to be activated from the handset. It is free of charge.

Can I send an MMS to other Mobily customers who do not have the service?
Yes, you can send an MMS to any Mobily customer who does not have the service. He will receive an SMS notification with a URL to view the MMS through the web.

Can I send and receive MMS while roaming outside Saudi Arabia?
Yes, you can send and receive MMS while roaming, however, it depend on the availability of the service at the destination operator.

Can I send an international MMS to Mobily customers and other customers outside Saudi Arabia?
Yes, now you can send local MMS to Mobily customers and international MMS to the following list of operators:

CountryOperator
 ALBANIAVodafone 
 ALGERIADjezzy / Orascom Telecom 
 AUSTRALIAHUTCHISON 3G, Optus, and TELSTRA 
 AUSTRIAHutchison 3G, MOBILKOM, ONE GMBH / Orange 
 AZERBAIJANAZERCEL 
 BAHRAINBATELCO, MTC Vodafone/ Zain 
 BANGLADESHGRAMEEN PHONE 
 BOSNIA HERZEGOVBH Telecom 
 BRAZILTIM 
 BRUNEIB.Mobile / Brunet and DST 
 CAMBODIACadcomms - Cube 
 CANADAWind 
 CHINAChina Mobile, China Unicom CDMA (china Telecom), and China Unicom GSM 
 CROATIAVIP net 
 CYPRUSAREEBA/ MTN 
 CZECH REPUBLICTelefonica O2 
 DENMARKHi3G / Tre / 3DK, Sonofon, and Telia / TeliaSonera 
 EGYPTETISALAT, MOBINIL, VODAFONE 
 ESTONIAElisa Eesti 
 FINLANDAlands Mobiltelefon Ab / Mtel 
 FRANCEFree Mobile 
 GERMANYO2 
 GREECEVodafone 
 HONG KONGCSL, New World, PCCW MOBILE 2G, and PCCW MOBILE 3G, Peoples 
 HUNGARYPannon – Telenor, and T-Mobile / Magyar Telekom 
 ICELANDNova and Vodafone 
 INDIAAircel Chennai, Aircel Tamil Nadu, Airtel/Bharti (Andhra Pradesh), Airtel/Bharti (Chennai), Airtel/Bharti (Delhi), Airtel/Bharti (Gujarat), Airtel/Bharti (Haryana), Airtel/Bharti (Himachal Pardesh), Airtel/Bharti (Karnatka), Airtel/Bharti (Kerala), Airtel/Bharti (Kolkata), Airtel/Bharti (Madhya Pardesh), Airtel/Bharti (Maharahstra & Goa), Airtel/Bharti (Mumbai), Airtel/Bharti (Punjab), Airtel/Bharti (Rajhastan), Airtel/Bharti (Tamil Nadu), Airtel/Bharti (UP West), and RELIANCE Madhya Pradesh 
 INDONESIAExcelcom, Hutchison, Indosat / Satelindo, and Telkomsel 
 IRAQAsiacell and Zain 
 IRELANDO2 
 ISLE OF MAN (UK)Manx 
 ITALYTIM and VODAFON 
 JAPANNTT Docomo and SOFTBANK MOBLE 
 JERSEY ISLAND (UK)Jersey Airtel 
 JORDANZain, Orange, and Umniah 
 KAZAKHSTANK.CELL 
 KUWAITViva, Zain, and WATANIYA TELE 
 LEBANONMIC 2 
 LIECHTENSTEINOrange 
 LITHUANIAUAB / BITE 
 LUXEMBOURGVox Mobile_Orange 
 MACAUCTM 
 MALAYSIACelcom, Digi telecom, and Maxis 
 MOLDOVAMoldcell 
 MONTENEGROPromonte 
 MOROCCOMeditel and Morocco Telecom / IAM 
 NIGERIAMTN 
 NORWAYNetcom, Network/ Mobile Norway, and Telenor 
 PAKISTANMobilink, Telenor, and Ufone 
 PALESTINEJawwal 
 PHILIPPINESGlobe and Smart 
 PORTUGALTMN, VODAFONE 
 QATARQTEL and Vodafone 
 REPUBLIC OF MALDIVESDhiraagu 
 SINGAPOREMobile One / M1 and Singtel 
 SLOVAKIATelefonica O2 and Mobitel/telekom 
 SOUTH AFRICAMTN, VODACOM, KTF / KT, and SK Telecom 
 SPAINLleida and Xfera Yoigo 
 SRI LANKADialog / MTN 
 SUDANMobitel / Zain 
 SULTANATE OF OMANNawras and Oman Mobile 
 SWEDENHI3G ACCESS and Teliaosonera 
 SWITZERLANDORANGE 
 SYRIAAreeba / MTN and SYRIATEL 
 TAIWANFar East Tone, Taiwan Mobile, and VIBO 
 TAJIKISTANINDIGO NORTH and INDIGO SOUTH 
 THAILANDAIS and Total Access / DTAC 
 TUNISIATunisiana / Orascom Telecom and TUNISIE TELECOM 
 TURKEYAVEA and TURKCELL 
 UAEDu Telecom and Etisalat 
 UKRAINEBEELINE/Ukraine Radio Systems, Kyivstar, and Life Astelit 
 UNITED KINGDOMCable & Wireless, HUTCHISON 3G, Mapesbury Comm, and VODAFONE 
 USAT-Mobile and Viaero 
 UZBEKISTANCOSCOM 
 YEMENSABAFON and SPACETEL/ MTN 



Can I send an MMS to a group of people?
Yes, you can send an MMS to a maximum of 10 mobile recipients at a time, if your mobile supports this option. You will be charged as per the number of recipients.

Mobily



 
     
Mobile & Plans Internet About Mobily  
Raqi
Wajid
Fallah
Najma
7ala International
iPhone 5
Connect Home
Broadband @ home
Connect Mobile
eLife Internet
eLife TV
Vision, Mission and Objectives
Media Center
Investor Relations
Careers
Vendors Management
Events & Sponsorship
     
   
(c) Mobily  2014
Terms of Use Sitemap Contact Us
+ Start chatting now
Please fill the following fields to get started!
Name
Email Address
Contact Number
Are you already using any of Mobily services or products?*
Yes No
   
X
We are sorry, all agents are currently busy. Please wait

Related Questions

  • How to do searching using the postal codes?
  • How to download the service client?
  • How to subscribe to Amaken service?
  • How to un-subscribe from Amaken service?
  • How to do searching using the postal codes?
  • How to do searching using the postal codes?
  • How to do searching using the postal codes?
  • How to do searching using the postal codes?
  • How to do searching using the postal codes?
  • How to do searching using the postal codes?
h1