Now with the mobily collect call service you will have the ability to make a call while the other party (recipient) pays for it. Also it enables you to allow other friends or persons to call you on your charge without even having enough credit to call.

This service is available for all mobily active customers and does not require activation or special settings.

You can make a collect call by one of the following ways:

1. Directly dial *9 followed by the mobile number e.g. *905XXXXXXXX
2. Dial *1100#, go to “my services”, select “other services” and then select “collect call”. You will be asked to enter the desired number.
3. Send “Collect” followed by the mobile number to 1100 e.g. collect 05XXXXXXXX.
4. Call Mobily IVR number 1100; go to “mobily services” and select “collect call”. You will be asked to enter the desired number.

Price:

Call is charged as normal calls according to the recipient package.

Additional Features and Rules:

• Service is available to all mobily customers whether prepaid or postpaid.
• All mobily customers can set their own acceptance list. Numbers added to the acceptance list will be connected by the called party without waiting for permission. This could be used for family members or drivers and workers.
• All mobily customers can set their own rejection list. Numbers added to the rejection list will automatically be rejected without disturbing the called party.
• All mobily customers can set their own rejection options to reject all collect calls or to reject all collect calls expect from the acceptance list. This could be used to avoid any harassment.
• Upon adding any number to the rejection list, you can select whether to be notified for the rejected collect calls requests or not through SMS. The notification will state the caller number, date and time of the call.
• The collect calls will be shown in the recipient (payer) bill with their charges and details.
• This service is only available within the Kingdom of Saudi Arabia and is not available while roaming.
• This service is available only between mobily customers.
• Any customer can make up to 3 collect calls to a specific mobily number per day and 15 collect calls to all mobily numbers per day.

How to add/remove/check numbers in the acceptance or rejection list?

• Simply call mobily voice service 1100, select “mobily services”, then select “Collect Call service” (Khaliha Alia) and then select “Collect Call Service Options”
• Dial *1100#, go to “my services”, select “other services”, then select “Collect Call service” and then select “Collect Call Service Options”.
• Through Mobily website; login to your account, go to “my services” and select “Collect Call” service.